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Student Success group

Student Support Advisors: Bookings

Waitākere campus remains closed due to flooding on campus. 

Requesting support

You are able to make an appointment regarding other issues you encounter, such as:

  • Financial support for hardship and study needs
  • StudyLink application support
  • Issues that may be impacting your studies or study experience
  • Access to the food cupboard (includes toiletries/period supplies)
  • Informal concerns/complaints
  • Referrals and/or connecting you to other student services both on and off campus

Student Support Team Drop-ins

There are no drop-ins.  Please make a booking with the team.

Seeking financial help (Not StudyLink)

Before booking an appointment for financial help, please complete theStudent Financial
Assistance Form

At the appointment, you will need to:

  1. Tell us where your money has gone this week (we will need to see transactions for the last week – showing us on mobile/internet banking at the appointment is fine, but we do prefer this to be uploaded with your application if possible)
  2. Demonstrate what has put you in hardship
  3. Provide verification of any bills/costs you have paid this week (we will need to see a receipt, or show us the payment on mobile/internet banking)
  4. Discuss your completed  Student Financial Assistance Form

*Please note - you need to be currently enrolled and attending classes to apply for this funding.

Loan laptop request form

PLEASE NOTE - You must be currently enrolled and studying to apply for a loan laptop.
There are limited laptops available to loan. Filling in the expression of interest form (link below) does not guarantee you will be able to loan a laptop

To loan a laptop, you will need to complete the following form:

Loan laptop form

Loan laptop form

Your application will be assessed and someone will be in touch with you within 5 working days (except during the Christmas closure period 16 December-9 January).

If you receive an email approving your application please read it carefully and follow the instructions to book and collect the laptop - you are not able to collect a laptop if you have not been approved and  have not booked an appointment with the loan laptop team.

Your loan contract will be for one semester or one year depending on your enrolment (unless your programme/enrolment ends earlier) and you will need to return the laptop at the end of this loan period so other students can also have an opportunity to loan a laptop. 

Please return the laptop when it is due back to avoid fines or further action being taken.

StudyLink Application Support Drop-in Sessions

2023 StudyLink Application Support Drop-in Sessions

Mt Albert campus - Computer Lab, opposite Student Central, Building 180 (Te Puna)

Tuesday 21 February & Thursday 23 February 11am - 1pm
Tuesday 28 February & Thursday 2 March 11am - 1pm
Tuesday 7 March & Thursday 9 March 11am - 1pm

Waitākere Campus - Building 510, Room 1013

APPOINTMENT ONLY - please book with a Student Support Advisor  
No drop-in session, so please book a face-to-face appointment   

For more information, please contact
Please note: Staff assisting are Unitec staff. If you would like to contact StudyLink, please call 0800 88 99 00 & Fees Free 0800 301 601 or email

General appointment options

Jessica Rudman

Jessica helps with

  • Issues that may be impacting your studies
  • Financial assistance
  • Informal concerns/complaints
  • StudyLink application support
  • Accommodation

(Email for budgeting support)

Sophie Humphries

Sophie helps with

  • Issues that may be impacting your studies
  • StudyLink application support
  • Informal concerns/complaints
  • Financial assistance

Rahwa Adhanom

Rahwa  helps with

  • Issues that may be impacting your studies
  • StudyLink application support
  • Financial assistance
  • Informal concerns/complaints 

Period support

Follow us on Instagram @unitecsupport

Book in with the team to try our FREE period underwear or a menstrual cup. (Limited number available and you must be a Unitec student.)