Fines are charged on overdue high demand items and overdue recalled items. Fines begin to accumulate as soon as items are due. Unpaid fines of more than $5 may result in a suspended library account. Unpaid fines may prevent you receiving your graduation certificate or prevent re-enrolment.
Since Feb 2019 there are no overdue fines for 'general loan items' unless the item is recalled by another library user. 'General loan items' are on the open shelves in each of our Unitec Library locations.
Payments can be made by the following 3 methods:
** PREFERRED METHOD **
Current students can pay online via Make a Payment in your student portal account.
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|Eftpos||Available at all Unitec libraries.|
|NOTE: Cash is no longer accepted. Current students can pay online via Make a Payment in your student portal account.|
|Reason for fine||Fine per item||Maximum fine|
|Overdue general loan items||No fine||No fine|
|Overdue 2 hour short loans - course reading items on short loan / desk copy items||50 cents per HOUR||$30.00|
|Overdue 24 hour short loans *||$4.00 per day||$30.00|
|Overdue 3 day short loans *||$4.00 per day||$30.00|
|Overdue recalled items - ie items that another user has requested to borrow||$1.00 per day||$30.00|
|Overdue interloan items||20 cents per day||$20.00|
* For short loan items the fine is calculated from the time overdue and increases for each day following. For example, an item returned 20 hours late will incur an $8 fine - $4 for the overdue hours on the day it was due, plus $4 for overdue hours on the day it was returned, irrespective of the time the item was orginally issued.
Once an item is overdue for 2 weeks, the library considers it lost and the borrower will incur a replacement cost charge. If the item is returned the replacement cost is waived. Overdue fines may then be applied according to the Overdue fine amounts table above.
Difficulties returning item
Personal problems like illness can sometimes prevent you from returning items on time. If this happens to you contact the Library and Information Team leader at your library branch and request special consideration. You may be required to provide documentary evidence such as a medical certificate.
Problems paying fines
If you have a large fine, and/or will face hardship paying your fines and fees off in one payment please contact a library staff member at the desk or via phone or email, to arrange a payment plan. If your hardship is too great to pay the fine please contact the Student Support team. A Student Support Advisor can recommend to the Manager Resources to waive the fine in special circumstances.
Items you borrow are due back by the due date. A list of all items borrowed and their due dates is sent to your ‘preferred email address’ monthly and is also available under ‘My Account’ when you login to LibrarySearch. It is your responsibility to return items by the due date and overdue notices are sent as a courtesy only.
Once an non-general item becomes overdue, fines will increase until the item is back at the library and discharged by library staff. If books are not returned within 2 weeks of the final due date, they will be marked lost, and the replacement cost will be added to your account. If this debt remains outstanding for a period of three months, the debt may be forwarded to our debt collectors, Baycorp.
You may be blocked from borrowing until overdue items are returned and fines/fees paid. Large fines, unpaid fees or overdues may also limit your access to Unitec and other institutions. There are serious consequences if you have large fines, unpaid fees or very overdue items. It can affect your enrolment and access to services (see section 4.9. of the Library Procedure). For guidance on resolving problems with fines see information above.