Fines are charged on overdue high demand items and overdue recalled items. Fines begin to accumulate as soon as items are due. Unpaid fines of more than $5 may result in a suspended library account. Unpaid fines may prevent you receiving your graduation certificate or prevent re-enrolment.
Since Feb 2019 there are no overdue fines for 'general loan items' unless the item is recalled by another library user. 'General loan items' are on the open shelves in each of our Unitec Library locations.
Payments can be made by the following 3 methods:
** PREFERRED METHOD **
Current students can pay online via Make a Payment in your student portal account.
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|Eftpos||Available at all Unitec libraries.|
|NOTE: Cash is no longer accepted. Current students can pay online via Make a Payment in your student portal account.|
|Reason for fine||Fine per item||Maximum fine|
|Overdue general loan items||No fine||No fine|
|Overdue 2 hour short loans - course reading items on short loan / desk copy items||50 cents per HOUR||$30.00|
|Overdue 24 hour short loans *||$4.00 per day||$30.00|
|Overdue 3 day short loans *||$4.00 per day||$30.00|
|Overdue recalled items - ie items that another user has requested to borrow||$1.00 per day||$30.00|
|Overdue interloan items||20 cents per day||$20.00|
* For short loan items the fine is calculated from the time overdue and increases for each day following. For example, an item returned 20 hours late will incur an $8 fine - $4 for the overdue hours on the day it was due, plus $4 for overdue hours on the day it was returned, irrespective of the time the item was orginally issued.
Once an item is overdue for 2 weeks, the library considers it lost and the borrower will incur a replacement cost charge. If the item is returned the replacement cost is waived. Overdue fines may then be applied according to the Overdue fine amounts table above.
Difficulties returning item
Personal problems like illness can sometimes prevent you from returning items on time. If this happens to you contact the Library and Information Team leader at your library branch and request special consideration. You may be required to provide documentary evidence such as a medical certificate.
Problems paying fines
If you have a large fine, and/or will face hardship paying your fines and fees off in one payment please contact a library staff member at the desk or via phone or email, to arrange a payment plan. If your hardship is too great to pay the fine please contact the Student Support team. A Student Support Advisor can recommend to the Manager Resources to waive the fine in special circumstances.
If you paid for a lost item and then found and returned it to the library, you may be entitled to a refund. Please email firstname.lastname@example.org with your name and student ID number.